Answers to the most common questions

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Frequently asked questions

NEO X7 mini  (X7-208NOVI1)

The X7-208NOVI1 is designed for Digital Signage running 24×7 with high-quality components. It has optimized firmware and is special built for Chromesignage Digital Signage Software. It is equipped with the Quad-Core ARM Cortex-A9 processor with Quad-Core Mali-400 GPU, in a smaller form factor with battery back up for real time clock and other COMS info.

Prices vary based on the number of units you will deploy. Please contact us directly for a free trial and pricing. 

AOpen Chromebox
  • Operating system: Chrome OS.
  • Processor: Intel quad core Celeron N2930.
  • Memory: 4GB DDR3 RAM.
  • Storage: 16GB or 32GB SSD.
  • Features: WiFi, Bluetooth 4.0, RJ45, RJ50 (commercial port), 4 x USB, mirco SD card slot, HDMI, DisplayPort, security lock slot, headphone jack, on/off button, 2 antennas and power supply.
AOpen Chromebox mini (Commercial Grade)
  • Operating system: Chrome OS.
  • Processor: Rockchip RK3288C quad core 1.8Ghz.
  • Memory: 4GB DDR3 RAM.
  • Storage: 16GB.
  • Features: WiFi, Bluetooth 4.0, RJ45, 3 x USB, HDMI, security lock slot, headphone jack, on/off button, 2 antennas and power supply.
CTL Chromebox
  • Operating system: Chrome OS.
  • Processor: Intel Celeron 3865U 1.8Ghz.
  • Graphics: Intel HD610 Graphics
  • Memory: 4GB (option to upgrade up to 16GB).
  • Storage: 32GB SSD.
  • Features: 4K resolution, WiFi, Bluetooth 4.2, RJ45, 3 x USB 3.0, 2 x USB 2.0, USB C type, SD card slot, HDMI, security lock slot, audio jack, on/off button, power supply.

Dynamic Digital Signage is a digital display connected to a network that can be updated easily and remotely at any time. Ads, marketing messages and important information can be displayed in private or public settings such as retail stores and other small businesses, healthcare and transportation facilities, corporate buildings, education and any other relevant venue.

A screen displays Digital Signage content. A player is a hardware device that uses the NoviSign player app software component that displays the content on the screen and can be easily updated and altered by using the  SaaS digital signage software solution. A player is actually a broadcast channel, controlled by the user. The player can be attached to several screens, presenting the SAME content.

Our player app has to be installed on the player hardware (Android device, PC, Chrome OS device, etc.) and be assigned with a unique ‘screen key’ as a ‘one-time event’! From the moment the player contains a screen key (and connectivity to the network is stable), the player will reflect any change in the assigned playlist/s  within 2 minutes. After all the new media completed downloading in the background, it will start appearing on the running playlist on the connected TV.

In some browsers, in some cases, you may experience login issues to the Studio. In that case, just clear the browser’s cache and you might even need to reset the browser to its factory defaults. This will do the trick. If you have any other issues contact us directly.

You need to upload your sound theme as M4A (with AVC encoding) file. When you add this into a composed creative (it behaves as a video) to a video widget, hide it behind another element on the canvas.

Close the “Upload media” window and then close the “Choose media” window. Try again. If you got it again, it means that you’re trying to upload more than your bandwidth will let you. Don’t upload more than 6 or 7 files together. Another limitation is the total size of all the files you’re trying to upload together. For instance (this is not accurate and depends in several environmental variables), if your internet upload speed is 0.5MB, then the limit will be 14MB; if your internet upload speed is 1MB internet upload speed, then the limit will be 50 MB and so on.

First thing, make sure you have the font you want installed on the machine with the Studio and on the machine you’re going to broadcast to; Second, in the creative composer after you highlighted the relevant text, instead of selecting predefined font from list, just type the font name in font family box and press the Enter key.

Reports Information

Dashboard, filter, and much more in the reports section. See creative status and same screen key while in multiple players.

Simple Billing

Have issues with billing? Set up auto renew, monthly or yearly. Whatever works for you.

saved to the cloud

Each playlist will be saved to the cloud so you can access it anywhere.

Media Best Practices

Utilize the best media for your project.

Our clients say

" Upgrading content is so simple with Chromesignage. On the back end it makes controlling a lot of devices at once simple.
Hilary Leigh
" I am always looking for simpler platforms that make designing great marketing content for clients simple and Chromesignage delivers."
Hall Read
" I have to create a lot of content for multiple locations and Chromesignage gives me one place to manage all of my screens at once"
Quintin Angus
"After deploying screens in my customers locations we saw an almost instant lift in sales and an increase in customer awareness on current promotions"
Jillie Tempest

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